Pdf on jan 1, 2015, anis khedhaouria and others published journal of knowledge management find, read and cite all the research you need on researchgate. Knowledge creation and the process of manufacturing strategy formulation the development of resourcebased theoretic approaches, and especially those emphasizing the role of knowledge, has provided a broader basis upon which to build a theory of manufacturing strategy henriksen and rolstada. The management of knowledge is promoted as an important and necessary factor for organizational survival and maintenance of competitive strength. Knowledge is power and hence, those organizations that capture, store, and disseminate knowledge better than their competitors have sources of competitive. Assessing the impact of educational video on student. Performance management edinburgh business school xi module 11 managing team performance 111 11. Navigate to the directory in which you would like to save the pdf. Km seems to have been successfully applied in large companies, but it is. Knowledge and process management aims to provide essential information to executives responsible for driving performance improvement in their business or for introducing new ideas to business through. Practice vol 18 issue 1 access provided by illuminating engineering society leukos log in register. Please note many of the embedded links in this article will take you to our archive website.
Rightclick the pdf in your browser rightclick the link above. The journal contributes to the development of theory, practice and policy in the field of knowledge management, intellectual capital and intangible resources. Another important issue about the talent management is the. Customer relationship management crm marketing performance relationship marketing 1. Introduction as a logical result of the appearance of the concept relationship marketing since the 1920s, the concept. Components of knowledge management the process component include standard processes for knowledge contribution, content management accepting content, maintaining quality, keeping content current, deleting or archiving content that is obsolete, retrieval, membership on. He is professor emeritus at long island university and is the former and founding dean of the college of information and computer science. There are now also over half a dozen periodicals and magazines with knowledge management in their title, such as knowledge management, knowledge management magazine, knowledge management. Emerald encourages authors to cite and fully reference all data, program code and other methods in their article. Components of knowledge management the process component include standard processes for knowledgecontribution, content. The difficulty in establishing a business case for knowledge management programs is really an issue of cause and effect, and often stems from the fact that, since knowledge is intangible, there is no direct link from a knowledge management process to a demonstrable business outcome. Oct 05, 2015 from knowledge management point of view, documentation helps in information retrieval, using innovative knowledge and experiences, creation of new knowledge and betterment of the organization 9, 10. Knowledge and process management aims to provide essential information to executives responsible for driving performance improvement in their business or for introducing new ideas to business through thought leadership. Knowledge management as an important tool in organisational management.
June 2011 166 customer relationship management and its relationship to the marketing performance dr. D, is the author or coauthor of a number of books on km, including knowledge management in practice, and numerous articles on the. The following four journals were identified as the current, leading journals in education and technology listed in no particular order. Emerald is a signatory of the transparency and openness promotion top guidelines, a framework that supports the reproducibility of research through the adoption of transparent research practices. Knowledge production and diffusion is widely accepted as a critical factor for economic growth conceicao et al. International journal of knowledge management studies. This article discusses the ways and means to build a successful knowledge management system by examining the case of infosys.
Knowledge management is an organized and systematic method for managing the knowledge within an organization and using this knowledge in various activities in order to achieve the organizations goals. International journal of knowledge management ijkm. International journal of knowledge management studies ijkms. Customer relationship management international journal of. Knowledge creation and the process of manufacturing strategy formulation the development of resourcebased theoretic approaches, and especially those emphasizing the role of knowledge, has. Knowledge management articles management study guide. To remain at the forefront organizations need a good capacity to retain, develop, organize and utilize their employees capabilities. The following four journals were identified as the current, leading journals in. Online journal of applied knowledge management a publication of the international institute for applied knowledge management volume 1, issue 2, 20 128 why knowledge management. Knowledge management is crucial in higher education practices that refer knowledge sharing, feedback and communication process as part of the quality improvements.
In doing so, the journal fills a void and provides a high quality outlet in which to publish kmrelated scholarly work. Some of the advantages of documentation in an organization are having a historical, analytical and scientific record of achievements, processes. The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. The journal of knowledge management practice jkmp was the first journal in 1998 to bring together theory and case studies in this vital topic to provide progressive researchers, practitioners, and.
The difficulty in establishing a business case for knowledge management programs is really an issue of cause and effect, and often stems from the fact that, since knowledge is intangible, there is no direct. Knowledge management technology people process figure 1. Knowledge flows, strategic motives and innovation performance. One of the models describing knowledge transfer interactions is a triple helix. Using a case study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests ways in which organizational culture influences knowledge management initiatives as well as the evolution of knowledge management in organizations. Abstract purpose the article is a report of an investigation of the current state of knowledge management implementation in consulting organisation, to identify the key knowledge variables within the premise and knowledge is generated and utilise.
Insights from australian and new zealand investment in europe igor ingrst, peter zamborsky. D, is the author or coauthor of a number of books on km, including knowledge management in practice, and numerous articles on the subject of km. The international journal of knowledge management will provide a forum for both academics and practitioners to share their research in all areas associated with knowledge management. Using a case study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests ways. The article takes the discussion further by analyzing how a successful knowledge management system can be actualized in practice. To save a pdf on your workstation for viewing or printing.
Knowledge as a key resource will contribute to improved organisational performance if it is properly leveraged and harnessed. Measurement is an operational analysis of the knowledge management initiative compared to the organization. New measures of success, coauthored with debra amidon, journal of business strategy, pp. Developing an appropriate culture and communication strategy integrating learning and knowledge infrastructure knowledge management and the learning organization information organization and retrieval technologies for improving the quality of knowledge linking. Measurement is an operational analysis of the knowledge management initiative. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation. Apr 17, 2020 journal of knowledge management knowledge management journal if you are interested in knowledge management, the knowledge cafe or the role of conversation in organizational life then you my be interested in this online book i am writing on conversational leadership. The journal is published in both printed and online versions. About this journal editorial board submitting articles topics covered include. The role of technology, acm siggroup bulletin, special issue on knowledge management at work march 1998. Developing appropriate culture for knowledge management. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues.
The journal of knowledge management covers all the key issues in its field including. Knowledge management as an important tool in organisational. Latex files can be used if an accompanying pdf document is provided. The journal of knowledge management practice jkmp was the first journal in 1998 to bring together theory and case studies in this vital topic to provide progressive researchers, practitioners, and organizations with holistic understanding and practical insight. Knowledge management is essentially about people how they create, share and use knowledge, and so no knowledge management tool will work if it is not applied in a manner that is sensitive to the ways people think and behave. The knowledge management provides a chance to improve the utilization of knowledge in organization sammer, 2007. A growing number of organizations are embracing knowledge management as a key strategic initiative. Developing an appropriate culture and communication strategy integrating learning and knowledge infrastructure. Another important issue about the talent management is the compensation, if the right incentive is given to the people who share talent than the sharing of knowledge become effective the banker, 2004. Emerald journal of knowledge management information. In this process, technology has a role to diffuse knowledge and create a link for sharing within the knowledge management process.
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